My parents listened differently when the advice came from someone outside the family.

I’ve worked in aged care advice for many years. I know the rules, the timelines, the options. Through the advisers I’ve trained, I’ve helped countless families navigate this complex and emotional journey.

But when it came time to help my own family, no amount of knowledge could shield me from the emotional weight of the decisions or the heartbreak that came with them.

This is something I want to share, not as a professional, but as a daughter who stood at the same crossroads so many families face. Because when the “moment of need” arrives, it doesn’t matter how much you know or how prepared you feel, it’s still overwhelming.

And that’s why real, personal, and timely advice from a licensed, accredited financial adviser isn’t just helpful – it’s essential.