It’s always fun catching up with Retirement Essentials’ adviser, Nicole Bell. She’s a great example of someone who loves what they do, probably because most days she helps people to achieve their retirement wish lists. Nicole is an avid swimmer, the mother of a 15-year-old, and has a husband wants to live on the mid-north coast of New South Wales. Meanwhile she spends her working hours helping people like Carol to get the financial monkey off their backs. When asked why she enjoys her role so much, after 22 years in financial services, she replies:
‘The favourite part of my job is the end of an appointment when the client is so relieved, smiling and telling me that no one has ever explained it that way before. They walk away confident with their own decisions and with a clear path forward. And I get to reassure them and say, at least you now know what to do.
‘Every day I get to meet really lovely people – and so many of these people come back for further meetings; they trust us. We’re not trying to sell them anything or get them to change their super fund. We’re here to explain, guide and support them in their quest for information, strategy options and reassurance. That’s why I felt so happy about being able to help Carol who is a single woman who’s suffered a from a few financial setbacks in recent years.’