Sooner or later you will probably have to deal with Centrelink. This statement shouldn’t strike fear into anyone’s heart, but it often does. Why? You will be dealing with public servants whose wages you, as a taxpayer, fund. Yet many individuals will run a mile rather than confront the need to deal with an Australian Government agency. Ongoing reports of processing delays, phone wait times and incorrect rulings no doubt add to the preconceptions that dealing with Centrelink is frustrating. But does it necessarily have to be this way? Today Head of the Customer Service team, Steven Sadler, is sharing his expertise on ways of keeping your interactions with Centrelink as simple and speedy as possible. Steven has been supporting Retirement Essentials members to get the best possible Age Pension and Commonwealth Seniors Health Card outcomes for many years now. He leads a team of Centrelink experts who do this same thing, day in and day out. So over to Guru Steven to share ways of managing your Centrelink interactions.
